The second-hand marketplace Shoppers Voice Frustration Over Size Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are posting online saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size when needed, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.
